Emotional intelligence and relationships are the real power to getting things done within any organization.
The capacity to handle emotions and build relationships drive success more than task or positions. Emotional intelligence gives the ability to make immediate rapport and is critical when facing a tense situation or having difficult conversations. People who have the gift of empathy and concern are the opposite people who only want to argue their position without regard for others. Spotting people with low emotional intelligence is easy: defensive when receiving feedback, judgmental, arrogant, insensitive to other, bully, and poor management of time.
You will see people who understand the importance of relationships are eager to interact with others in the organization and community. They are grabbing coffee or lunch with colleagues. Daniel Goldman states that intelligence puts emotions at the center of aptitudes for living, and these abilities can preserve our most prize relationship, people. After all, our feelings guide us in facing predicaments and tasks too important to leave to the intellect alone. Emotions in the workplace are more valuable than IQ.